PLANTS:
We are happy to accept plant returns within 48 hours of purchase (please retain your receipt). We can only accept plants purchased from Joe’s in their original pots with all the corresponding tags and a Joe’s Gardens receipt. A manager will review your
request for return so please request to speak with a manager if you are making a return request. 

We ensure that all plants leaving our nursery are healthy (or marked down and sold “as-is” and not returnable). There are many factors that impact a plants ability to thrive in your garden including weather (temperature), stress, soil type, sunlight (or lack thereof), nutrition, water, etc. Because of these variables, we cannot assume responsibility for the survival of the plant once it leaves Joe’s Gardens. But again, within 48 hours we are happy to review your return request and offer growing tips accordingly. Approved returns will be credited to the original form of payment.

OTHER ITEMS:
We are happy to accept returns or exchanges for unopened bagged soil, garden tools, t-shirts, canvas shopping bags and several other items we sell (not including plants, produce or gift cards) within 7 days of purchase. The item must be in unused, unopened condition with tags and original packaging intact. A receipt is required for a return request to be reviewed. Approved returns will be credited to the original form of payment.

PRODUCE AND GIFT CARDS
We do not accept returns on produce or gift cards.